Support docs

Merchant responsibilities

Merchants decide which suggestions to apply, which billing plan to use, and which images are sent to a vision provider.

Production-facing policy notes

These pages are public and are intended to match the live app behavior merchants and reviewers see.

  • Rule suggestions and vision suggestions are drafts until the merchant approves batch apply.
  • Credit packs are only added after Shopify confirms the purchase is active.
  • Recurring plan allowances and credit balances are shop scoped and are not shared across installations.